FOLIO · SERVICE INFORMATION
Billing & refunds
Paid checkout is not yet enabled. The following describes billing and support for purchases once they are available.
Checkout shows the current price, currency, taxes and billing period before purchase. A monthly plan grants its displayed credits per paid period; purchased credit packs are tracked separately.
Manage billing opens the payment provider’s customer portal, where you can update payment details or cancel. Cancellation stops future renewal; paid credits follow their original expiry.
Contact support with your transaction identifier to request a refund or report a billing error. Refund eligibility follows the terms shown at purchase and applicable consumer rights. Approved refunds adjust the associated credits; spent credits may require support review.
For billing support or a refund request, email 1664954182@qq.com. Include your account email and order reference, but do not send payment-card details. A credit pack does not create a subscription or automatic renewal.